Gary James, Mt Nebo, Brisbane

I had been to a well-known audio clinic that offered free hearing tests and results showed I needed hearing aids. None of the in-ear canal aids they offered were suitable for me as they caused pain. I didn’t want to wear the bulky external aids so I shelved the whole idea as it seemed too difficult. Andrew, as an independent audiologist is free to prescribe whatever he thinks is suitable. The whole experience has been a revelation! He recommended neat, discreet hearing aids. They have been life-enhancing from the start and without one instance of pain. They even cost slightly less than the ugly type the other company had suggested.