Patient Education
We've found that informed patients achieve better outcomes.
Understanding the true nature of hearing loss, including its cognitive implications, and learning how to get the most from treatment makes a real difference. We take time to explain what's happening, why it matters, and how to maximise the benefits of your care.
Auditory training has become a fundamental part of our rehabilitation program. We were the first audiology practice in Australia to offer LACE AI Pro, an advanced auditory training platform built on over 20 years of clinical research. Close to 1,000 of our patients are now on the program, and our clinical experience shows improvements of between 30% and 60% in the ability to follow conversations in background noise, the single most common challenge our patients describe. LACE AI Pro rebuilds speech processing through personalised daily exercises, including communication tactics and the ability to train using familiar voices.